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harvard leadership case studies

Harvard Advanced Leadership Case Studies Frequently Asked Questions How do I order a Harvard Advanced Leadership Initiative case study? If you don’t already have an account with Harvard Business Publishing, please follow the steps in Part A. Aug 28,  · Find new ideas and classic advice for global leaders from the world's best business and management experts. Confronting Challenges: Case Studies for School Principals A Casebook on School Leadership Katherine Merseth, Editor Sponsored by Ministry of Education, Chile Harvard-Chile Innovation Initiative David Rockefeller Center for Latin American Studies, Regional Office in Santiago, Chile

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The program has developed an extensive catalogue of case studies addressing crisis events. These cases serve as an important tool for classroom study, prompting readers to think about the challenges different types of crises pose for public safety officials, political leaders, and the affected communities at large.

Profiling actions taken at the local level by emergency response agencies like the New York City Fire Department FDNYthe case also explores how the city coordinated with state and federal partners — including both the state National Guard and federal military components — and illustrates both the advantages and complications of using military assets for domestic emergency response operations.

Surviving the Surge: New York City Hospitals Respond to Superstorm Sandy Exploring the experiences of three Manhattan-based hospitals during Superstorm Sandy inthe case focuses on decisions made by each institution about whether to shelter-in-place or evacuate hundreds of medically fragile patients -- the former strategy running the risk of exposing individuals to dangerous and life-threatening conditions, the latter being an especially complex and difficult process, not without its own dangers.

Doctrine called for the County Emergency Management Agency EMA to take the lead in organizing the response to the disaster — but one of the first buildings destroyed during the event housed the County EMA offices, leaving the agency completely incapacitated. Fortunately, the harvard leadership case studies had taken several steps in the preceding years to prepare for responding to a major disaster. This included having sent a delegation of 70 city officials and community leaders, led by Tuscaloosa Mayor Walter Maddox, harvard leadership case studies, to a week-long training organized by FEMA.

Attracting intense public attention, the response adhered to the Oil Pollution Act ofa federal law that the crisis would soon reveal was not well understood — or even harvard leadership case studies — by all relevant parties.

This two-part case series profiles how senior officials from the U. Department of Homeland Security harvard leadership case studies to coordinate the actions of a myriad of actors, ranging from numerous federal partners; the political leadership of the affected Gulf States and sub-state jurisdictions; and the private harvard leadership case studies. Case B focuses on the challenges the NIC encountered as it sought to engage with state and local actors — an effort that would grow increasingly complicated as the crisis deepened throughout the spring and summer of The collapse buried 33 miners at a depth almost twice the height of the Empire State Building-over meters feet below ground.

The case describes the ensuing efforts that drew the resources of countless people and multiple organizations in Chile and around the world, harvard leadership case studies. This case focuses on the role of the National Guard and of the U. In particular it highlights how various Guard and U. In exploring how Guard leaders partnered with counterparts from other components of the U.

The state's National Guard responded by mobilizing thousands of its troops and working in concert with personnel and equipment from six other states. Typhoon Morakot Strikes Taiwan, A, B, and C In less than four days, Typhoon Morakot dumped close to inches of rain on Taiwan, flooding cities, towns, and villages; washing away roads and bridges; drowning farmland and animals; and triggering mudslides that buried entire villages.

But they met distrust and faced adversarial relationships from a suspicious government, reluctant to open its borders to outsiders. The storms closed airports and paralyzed trains and roads, damaged power grids and water supplies, caused massive black-outs, and left several cities in hard-hit areas isolated and threatened. The disruption of the power supply and transport also severely affected the production and flow harvard leadership case studies consumer goods and industrial materials, triggering a cascade of crisis nationwide, harvard leadership case studies.

Coal reserves at power plants were nearly exhausted, production was significantly cut back at big factories, the chronic winter power shortage was exacerbated, and food prices spiked sharply in many areas because of shortages. Readers are prompted to put themselves in the shoes of public safety authorities and consider how organizations can best address resource scarcities in advance of and during emergency situations.

Gridlock in Texas A and B As Hurricane Rita bore down on the Houston metro area in mid-Septemberjust a few weeks after Hurricane Katrina had devastated the Gulf Coast, millions of people flocked to the roadways. Part A details the massive gridlock that ensued, illustrating the challenges of implementing safe evacuations and of communicating effectively amidst great fear.

Part B explores post-storm efforts to improve evacuation policies and procedures -- and how the resulting plans measured up inwhen the area was once again under threat, this time from Hurricane Ike. The shortcomings of those efforts sparked major initiatives to improve evacuation procedures for individuals requiring transportation assistance — plans that got a demanding test when Hurricanes Gustav and Ike threatened the Gulf Coast in the fall of Part B details the largely ineffective governmental response to the rapidly escalating crisis.

In the tsunami's wake, the Indonesian government faced a daunting task of implementing a large-scale recovery effort, and to coordinate the many reconstruction projects that soon began to emerge across Harvard leadership case studies, Indonesia's president established a national-level, ad hoc agency, which came to be known by its acronym BRR, harvard leadership case studies.

This case examines the challenges encountered by BRR's leadership as it sought to implement an effective recovery process. Focusing on the response to the fires, this case explores what can happen when an operational norm — to fight fires effectively but safely — collides with the political imperative to override established procedures to protect the public.

Readers are prompted to give particular attention to the significant challenges of managing a multi-organizational response. In detailing these and other problems, the case highlights the challenges of managing evacuations in advance of potentially catastrophic events. The US Forest Service and Transitional Fires This case outlines the operational challenges of decision making in a high stress, high stakes situation — in this instance during rapidly evolving wildland fires, also known as "transitional fires.

The Tzu Chi Foundation's China Relief Mission Tzu Chi is one of the largest charities in Taiwan, harvard leadership case studies, and one of the swiftest and most effective relief organizations internationally. Rooted in the value of compassion, the organization has many unusual operating features -- including having no long term plan.

This case explores the basic operating approach of the organization and invites students to explain the overall effectiveness and success of the organization and its surprising success as a faith-based, harvard leadership case studies, Taiwanese, direct-relief organization -- all of which are more or less anathema to the Chinese government in securing an operating license in China.

Marie Borel, Dr. Emmanuelle Dolla, Dr. The doctors had trained for a mass-casualty event but had never envisioned the magnitude of what they now saw. This case describes how they rapidly expanded the critical care capacity available so as to be able to handle the unexpectedly large number of patients arriving at their doors. Overwhelmed by the unrest, the Baltimore police requested assistance from other police forces, harvard leadership case studies.

Defending the Homeland: The Massachusetts National Guard Responds to the Boston Marathon Bombings On April 15,Dzhokhar and Tamerlan Tsarnaev placed and detonated two homemade bombs near the finish line of the Boston Marathon, killing three bystanders and injuring more than two hundred others. This two-part case briefly describes the shooting and emergency response but focuses primarily on the recovery process in the year that followed. In particular, it highlights the work of the Aurora Public Schools, which under the leadership of Superintendent John L.

Barry, harvard leadership case studies, drew on years of emergency management training to play a substantial role in the response and then unveiled an expansive recovery plan. This included hiring a full-time disaster recovery coordinator, partnering with an array of community organizations, and holding mental harvard leadership case studies workshops and other events to support APS community members.

The case also details the range of reactions that staff and community members had to APS' efforts, broader community-wide recovery efforts, harvard leadership case studies, and stakeholders' perspectives on the effectiveness of the recovery. Cases B and C describe how emergency responders from many agencies and private organizations on both sides of the Hudson River — converging on the scene without a prior action plan for this type of emergency — effectively rescued passengers and crew from the downed plane.

This case explores the debate that ensued concerning the seriousness of the threat and whether the city should proceed with its planned Millennium celebration. This case examines the efforts of both, harvard leadership case studies, highlighting why security arrangements ultimately fell short. Under intense media scrutiny and trying to coordinate their actions, they sought to determine whether the shooters were still active and rescue the injured.

To What End? Security Preparations for the Centennial Olympic Games ABand C This case describes efforts by state and federal government entities to plan in advance for security protection for the Atlanta Olympics. It also recounts the Centennial Park bombing harvard leadership case studies emergency response. This case reviews how local, county, state, and federal agencies responded and coordinated their activities in an effort to restore order.

This outbreak of the deadly disease, which until then had been highly uncommon in West Africa, prompted a major albeit delayed public health response on the part of the international community, including an unprecedented commitment made by the United States, which sent almost 3, active military soldiers to Liberia. In particular, it provides readers with a first-hand account of the challenges the Michigan Guard faced as it prepared for and then deployed to Harvard leadership case studies, just as the crisis had begun to abate and federal officials in Washington began considering how to redefine the mission and footprint of Ebola-relief in West Africa.

The hugely difficult tasks of treating the patient and mounting a response was made all the more challenging by confusion over the patient's background and travel history, and, eventually, by the intense focus and considerable concern on the part of the media and public at large.

Efforts to curtail the spread of the disease were further complicated when two nurses who had cared for the patient also tested positive for Ebola, even though they apparently had followed CDC protocols when interacting with him. With three confirmed cases of the disease in Dallas — each patient with their own network of contacts — authorities scrambled to understand what was happening and to figure out a way to bring the crisis to an end before more people were exposed to the highly virulent disease.

Judy Monroe learned of the emergence of H1N1 in late Aprilshe had to quickly figure out how to coordinate an effective response within a highly balkanized public health system in which more than 90 local health departments wielded considerable autonomy. She would rely heavily on relationships she had worked hard to establish with local health officials upon becoming commissioner -- but she and her senior advisors would still have to scramble to find new ways to communicate and coordinate with their local partners.

State officials, presiding over a highly decentralized public health and health care system and needing to work with school systems and other non-health actors, strive to improvise their response to reduce the spread of this disease, while providing anti-viral drugs and, ultimately, a new vaccine to its citizens.

Tennessee Responds to the Novel H1N1 Influenza A Pandemic Tennessee, not so severely struck by H1N1 in the spring of as some other states, expects to encounter worse in the fall.

Working through a hybrid state- and local government-run health system, as well as a network of privately run pharmacies, Tennessee officials mobilize to cope with the expected demand for anti-viral medications and to distribute an expected new vaccine. The case tracks the decision-making by University officials as they cope with the uncertainties surrounding the outbreak of a potentially dangerous emergent infectious disease.

This case examines the usefulness of one such method, "Team B," which was designed to provide the principal investigating team with alternative explanations harvard leadership case studies and approaches to the incident at hand. X-Treme Planning: Ohio Prepares for Pandemic Flu With concern developing about the possibility of a worldwide pandemic of avian flu, the Ohio Department of Health developed plans for how it would handle such an emergency, while at the same time seeking to exercise its nascent incident management system and continue its efforts to develop as an emergency response agency.

The SARS outbreak at Amoy Gardens became an exercise in crisis management for public health officials in Hong Kong—with their counterparts around the world either observing or actively advising.

When Prevention Can Kill: Minnesota and the Smallpox Vaccine Program Case and Epilogue Following the terrorist attacks, harvard leadership case studies, President Bush launched a program to vaccinate health workers and emergency responders against smallpox.

This case describes that effort, placing particular emphasis on the difficulties that emerged in making that program work in Minnesota. It covers the initial response to protect employees, efforts to keep the mails moving to the greatest extent possible, and early steps toward decontamination of facilities and recovery, harvard leadership case studies. The case describes efforts by local and state officials to develop appropriate procedures to triage and prioritize possible cases, conduct tests of possible anthrax, and protect and reassure worried first responders.

Case B and the Sequel describe how the city organized a massive mosquito spraying effort, first in a single borough and then citywide. Anthrax Threats in Southern California This case recounts how California officials responded and over-responded to an Anthrax hoax in lateas well as how they then developed protocols of response and disseminated them to multiple jurisdictions. The case focuses on the authorities' communication with the public, as they sought to quell public fears harvard leadership case studies their own incomplete knowledge of the disease.

The harvard leadership case studies, too, describes the crisis management decision to undertake a massive slaughter of Hong Kong chickens, once they were shown to be the host of the deadly but difficult-to-transmit virus, harvard leadership case studies.

Case Studies. Included in Howitt, Leonard, and Giles, harvard leadership case studies, Public Health Preparedness Anthrax Threats in Southern California This case recounts how California officials responded and over-responded to an Anthrax hoax in lateas well as how they then developed protocols of response and disseminated them to multiple jurisdictions, harvard leadership case studies.


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harvard leadership case studies


Read Articles about Leadership Development - HBS Working Knowledge: The latest business management research and ideas from HBS faculty. Buy real-world case studies, written by professors at HBS and other renowned business programs. Confronting Challenges: Case Studies for School Principals A Casebook on School Leadership Katherine Merseth, Editor Sponsored by Ministry of Education, Chile Harvard-Chile Innovation Initiative David Rockefeller Center for Latin American Studies, Regional Office in Santiago, Chile