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16 Customer Service Skills that Every Employee Needs

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1. Patience
The customer service skills that matter

I pack my 6 pack lunch pail and try to time taking garcinia cambogia at meal 2 and 4. The time in between meals with this product is a bit longer compared to the past when I found myself dipping to my next meal after an hour and a half :) I absolutely love this supplement because for me, it did everything that it claimed to do. I've been taking it steadily for only about two weeks now and combined with a pretty good workout routine and diet, I've already lost 5 pounds. This supplement really curbs my appetite and cravings throughout the day, which was always my biggest struggle with weight loss.

I don't find myself eating because I'm bored anymore.

BREAKING DOWN 'Customer Service'

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Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a product and builds enduring relationship.

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Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of an in-person interaction, a phone call, self-service systems, or by other means.

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Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. [ business ] a mail-order business with a strong reputation for customer service.

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Good customer service is made, not born. Most companies find that employees require training to provide good customer service. Some of the areas in which employees often get help from customer service training include: Stress management. It's not easy to be the interface between an angry customer and a balky accounting department. But this definition leaves out the transactional nature of customer service, and it’s this transactional aspect that drives customer loyalty. "Customer loyalty exists when a customer chooses to do business with a company even when a less expensive, more convenient, or higher quality alternative is available somewhere else," according to the .